Privacy Policy
Welcome to Diraa. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide, including your name, email address, phone number, company name, job title, and any information submitted through contact forms, newsletters, or support requests. When you visit our website, we may also automatically collect technical information such as your IP address, browser type and version, device information, operating system, pages visited, date and time of access, and website usage statistics.
2. How We Use Your Information
We may use collected information to provide and improve our services, respond to inquiries and support requests, send service related communications, send newsletters and marketing communications (with your consent), monitor website performance and security, detect, prevent, and investigate security incidents, and comply with legal obligations.
3. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, understand visitor behavior, and maintain website security. You may disable cookies through your browser settings, although some website features may not function properly.
4. Data Sharing and Disclosure
We do not sell, rent, or trade personal information. We may share information with trusted service providers assisting in website operation, hosting and infrastructure providers, analytics providers, and legal or regulatory authorities when required by law. All third parties are required to maintain appropriate security measures.
5. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet based transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access your personal information, correct inaccurate information, request deletion of your information, object to processing, withdraw consent, and request data portability. Requests may be submitted using the contact details below.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of external websites.
9. Children's Privacy
Our services are not intended for individuals under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
11. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact Diraa at deeplenz.sales@3pillars-sa.com or visit our website at www.diraa.io.
Last Updated: June 2026